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Quality Website Support,
Maintenance & Security

Change Requests

  • Content updates
  • Navigation changes
  • Programming updates

Support

  • Training
  • User support
  • Technical support

Maintenance

  • Upgrades
  • Maintenance
  • Updates & enhancements

Security

  • Fixing hacked websites
  • Security services & monitoring
  • Security best practices
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Change Requests

  • Content updates
  • Navigation changes
  • Programming updates

Support

  • Training
  • User support
  • Technical support

Maintenance

  • Upgrades
  • Maintenance
  • Updates & enhancements

Security

  • Fixing hacked websites
  • Security services & monitoring
  • Security best practices

We Take These Support Services Seriously

There is nothing worse than your website not working correctly or the information being wrong or out of date. We have trained and dedicated support-team members ready to assist our clients quickly and cost effectively.

To better support our clients we have a dedicated hack team, prioritized response-time guarantees, escalation protocols, security audits, specialized testing software, formalized testing procedures and dedicated support contacts.

Keeping Your Website Safe

 

Our Website-Hacked Services

The Fine Print

Graphically Speaking does its best to prevent hackers from getting in; however, due to the nature of the industry, we cannot guarantee that they won’t get in initially or back in again.

When cleaning out hacked code we employ best practices such as using specialty tools and manually combing through most of the site files. It is widely known and accepted in the internet community that there is a moderate to medium risk that we, or any expert similar to us, will not get all of the corrupt code on the first attempt.

Fixing a hacked site is done on a time and material basis by Graphically Speaking and is typically carried out by our senior team members relative to each of their specialties

Most sites developed these days are based on multiple pieces of software, themes and plugins. Website, software and plugin developers have different levels of expertise and apply a varying level of best practices. The smallest change can sometimes break or cause bugs within the website. We are pros at managing this difficult process; however we cannot guarantee that additional problems will not happen and that these problems will not incur additional fees.

WordPress Security Packages

Some of the 500 Brands that Trusted Us in 2015

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