If a customer is in a rush to get an order, they need to know how much stock is available and ready for immediate shipment. Customers don’t have the patience to receive an email sometime later that states that half of the order is back ordered. This is one of the most sought after pieces of information from B2B customers.
Continuity Orders (aka Repeat Orders or Subscription)
Often a customer places the same order each month, much like a consumer may have a weekly grocery list. They can save a lot of time with a recurring order that automatically reorders items at a set interval. With online self-service, customers can also adjust those orders if something changes.