Graphically Speaking does its best to prevent hackers from getting in; however, due to the nature of the industry, we cannot guarantee that they won’t get in initially or back in again.

When cleaning out hacked code we employ best practices such as using specialty tools and manually combing through most of the site files. It is widely known and accepted in the internet community that there is a moderate to medium risk that we, or any expert similar to us, will not get all of the corrupt code on the first attempt.

Fixing a hacked site is done on a time and material basis by Graphically Speaking and is typically carried out by our senior team members relative to each of their specialties

Most sites developed these days are based on multiple pieces of software, themes and plugins. Website, software and plugin developers have different levels of expertise and apply a varying level of best practices. The smallest change can sometimes break or cause bugs within the website. We are pros at managing this difficult process; however we cannot guarantee that additional problems will not happen and that these problems will not incur additional fees.