Vancouver BC

The Community Living BC (CLBC) website was redesigned to provide a more accessible, inclusive, and user-centered experience for individuals with developmental disabilities, their families, and service providers across British Columbia. The site offers clear pathways to vital information, including support programs, eligibility criteria, regional contact information, and community resources. With a focus on accessibility and plain language, the website meets WCAG 2.1 AA standards to ensure that all users—regardless of ability—can navigate the site with ease.

In this website the design approach prioritized clarity, empathy, and functionality. Key features include an improved search function, mobile-friendly layout, accessibility features and separation of site navigation to the two primary audiences – government stakeholders and clients requiring CLBC services. The result is a welcoming, informative, and reliable digital presence that reflects CLBC’s commitment to inclusion and community connection.

KEY FEATURES: