We have had many disastrous experiences with web design companies in the past. All that changed when we ran across Graphically Speaking. They are the pros. They are great to work with, very effective, and their service is exactly what we need it to be. They are accountable... if there is a problem, they fix it. Upgrades and site tweaks are done within a reasonable time period, and at a reasonable cost. Our Graphically Speaking team has become an integral part of our company, and we view them as part of our corporate "family".
To date online sales conversions have not been what any of us hoped it would be, but research is being done, constant improvements are being made, and our results are steadily getting better.
More significantly, the website generates a large number of direct phone enquiries which convert to sales, so the site has become a very powerful prospecting tool to attract new customers, and an effective online catalogue for our existing customers. There is seldom a day that passes without some new sale, web-initiated enquiry, or without us working with new customers using the site as a real time resource to explore potential purchases.
Bottom line... I would not hesitate to endorse Graphically Speaking, without reservation.
~ Thomas FX Group Inc. ~